Welcome to the Sofitel Guests Hub for boating experiences in Cartagena!
As a trusted partner for your hotel and the concierge team, we are committed to delivering exceptional experiences all our guests. We have designed this platform to help you understand more about yacht charters in Cartagena and provide all the information you need to know:
Our Yachts
Booking Process
1. Confirm availability with your concierge or butler
2. Confirm selected boat, booking date, time, and hours.
3. Provide information for the booking and charter contract:
- Full name
- Photo ID (Driver’s license or passport)
- Email address & Phone number
4. Wait for the Booking Confirmation and payment link:
Our Commitment to Excellence:
We value your business and the trust the hotel place in us as a vendor. Our team is dedicated meeting guests’ expectations always delivering what is promised. We understand the high standards 5-star guests uphold, and we’re prepared to go above and beyond to ensure your satisfaction.
We look forward to having you on board!
Our values
Professionalism and Friendliness
Reliability
Safety
Frequently Asked Questions
Cancellation Policies
Cancellations will be subject to the following policies based on the notice period:
- 8 days or more: Refund minus 30% of the total amount.
- 7 days or less: Refund minus 70% of the total amount.
- Same day of the service: No refund. Please refer to our rescheduling policies.
- Cancellations due to bad weather: Only determined on the same day of the service if maritime authorities impose restrictions due to extreme conditions. If rescheduling is not possible, a refund will be issued minus 10% of the total amount.
What’s the Best Time of Year to Visit Cartagena and Its Islands?
- High Season: From December to March, Cartagena boasts sunny days, refreshing breezes in the afternoons, and vibrant energy everywhere. The absolute peak season runs from December 15 to January 31.
- Rainy Months: April, October, and November bring occasional rain showers, but they’re usually short-lived.
- Warm Months: From May to July, the city can feel quite warm, but it’s the perfect time to escape to the islands and cool off in their turquoise waters.
Whenever you visit, Cartagena offers a unique charm and plenty of activities to enjoy!
Do You Offer Hourly Charters?
- Charters run from 8:30 AM to 5:00 PM, giving you a full day to explore.
- You can choose your departure time (from 8:30 AM to 11:00 AM), but all boats must return to the marina by 5:00 PM.
Late departures don’t affect pricing or the end time, so we recommend starting earlier to make the most of your day!
Do You Offer Bay Tours?
Yes, we do! Our Bay Tour is a fantastic way to see Cartagena from a whole new perspective. After 5:30 PM, we set sail for an evening cruise around some of Cartagena’s most iconic locations, including:
- Manga and Bocagrande Bays
- The Old Town’s Bay
- The Convention Center
- Cartagena’s Port
Bay tours start at 2 hours and are available for both small groups and larger gatherings. It’s a unique and memorable way to experience Cartagena’s beauty!
What’s the Best Island to Visit?
The Rosario Islands and Barú consist of 27 unique islands, ranging from private villas to boutique hotels, lively restaurants, and quiet, rocky outcrops. Choosing the best island depends on what you’re looking for:
- Relaxation: Opt for laid-back islands with serene beaches and a true Caribbean vibe.
- Fine Dining: Enjoy upscale restaurants with exceptional food and a chic Mediterranean atmosphere.
- Party Vibes: Visit islands known for their vibrant energy and festive atmosphere.
While these islands offer something for everyone, it’s important to note that there aren’t any completely secluded islands. Most are populated with private homes, hotels, or restaurants, or they’re protected to preserve the natural environment.